Privacy Policy

ExploreSupplements.com Privacy Policy

This Privacy Policy applies to ExploreSupplements.com only (the “Site”).  ExploreSupplements.com is a website owned and operated by Market America, Inc. (“Market America”) and dedicated to informing and educating users about news, information, topics and trends related to health, wellness and nutritional supplement industries.

We appreciate the trust you place in Market America and we are committed to respecting your privacy and the security of your personal information. This Privacy Policy describes the information we collect through the Site and how we use that information. Capitalized terms not defined in this Privacy Policy are defined in the ExploreSupplements.com Terms of Service.

By using or accessing the Site, you accept the practices described in this Privacy Policy.

1.  Information We Collect
To best serve your needs, we will, from time to time, collect certain information from you.

Personal Information.  The personal information we collect may include, without limitation, your name, address, telephone number, e-mail address, gender, corporate information, testimonial, personal opinions, , age and date of birth.  Personal information will be collected at various times including, without limitation, when you:

  • Register on the Site
  • Write an e-mail or letter to the Site
  • Submit a testimonial to the Site
  • Participate in a marketing survey, promotion or event
  • Comment on a blog post on the Site
  • Contact our customer service department
  • Visit or enter the Site
  • Use the Site

Technical information collected and stored automatically.  When you visit the Site, we may store some or all of the following: the Internet address from which you accessed the Site, the date and time you visited the Site, whether you are a new or returning visitor, the page from which you exit the Site, what country you are visiting from (your network location), the Internet address of the web site from which you linked to the Site, the name of the file or words you searched for, items clicked on a page, and the browser and operating system used.

Cookies.  In addition, we store certain information from your browser using cookies.  A cookie is a small data file that is stored by your web browser on your computer.  The cookies we use include, without limitation, session ID cookies and persistent cookies.

2.  Using Information We Collect
We want to provide you with the best possible Internet experience.  Additionally, we want to make your experience with the Site a pleasant one.

In order to do this, we collect information that allows us to do the following, without limitation.

Use of Personal Information.

  • Send you promotional offers for products/services
  • Identify your product and service preferences
  • Customize our communications to you
  • Share your positive product testimonials with others
  • Provide you with targeted marketing and product promotions
  • Include your name, stories, testimonials and images in marketing publications or other media, on Web sites, on the Site, at events, on CDs and DVDs, in any other Market America communications to customers or others, or as otherwise deemed useful or appropriate by Market America.

We may occasionally use your name and e-mail address to send you notifications regarding new products and services offered by Market America that we think you may find valuable.

Use of Technical information.  This information is used to measure the number of visitors to the Site and to various sections of the Site, the percentage of visits that came from particular key word searches, the average time spent on the Site by visitors and the average number of page views by visitors.  It may also be used to identify system performance or problem areas. We also use this information to help us develop the Site, analyze patterns of usage, and to make the site more useful. This information is not used for associating search terms or patterns of site navigation with individual users. The Site may periodically delete its web logs. We use third party analytics services to collect and analyze this data, and on occasion, we may provide this information to third party entities we contract with for the purpose of further analyzing website traffic.

Use of Cookies.  Cookies may be used for security purposes, to track usage and to manage and improve the Site.  Cookies also allow us to enhance, personalize and track your online experience, so that the information you receive is more relevant to you.  This technology will allow you to move faster through our Site once the information is in our database since you do not have to re-enter the same information each time you enter the Site. Session ID cookies confirm that you are logged in. These cookies terminate once you close your browser. Persistent cookies store your login ID (but not your password) to make it easier for you to login when you come back to the Site.

3.  Information We Share with Others
Generally. It is not a practice of Market America to sell, rent, or trade personal information.

We contract with third party providers to provide certain services, including without limitation credit card processing, IT consulting, printing, shipping, Internet services, e-commerce, public and media relations.  We make every effort to provide these companies with only the information they need to perform their services.  Generally, such companies are prohibited from sharing this information with anyone other than Market America.

We share your information with third parties in limited circumstances where we believe such sharing is 1) reasonably necessary, 2) legally required or 3) permitted by you.

We let you choose to share information with marketers or electronic commerce providers through offers contained on the Site.

Legal Considerations
On rare occasions, we may disclose specific information upon governmental request, in response to a subpoena or court order, or when required by law to do so. Additionally, we may share information when we believe it is necessary to comply with law, to protect our interests or property, to report and/or prevent fraud or other illegal activity perpetrated through the Site (ExploreSupplements.com), or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

4.  How We Use E-mail
When you provide us your e-mail address, you may receive e-mails from us.  E-mails may be sent in order to help us process your order, respond to a request, provide customer service or inform you about products, services or promotional materials.  Additionally, we may occasionally send you notifications regarding new Market America or ExploreSupplements.com services or features that we think you may find valuable.

It is our intent to send promotional e-mails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in our e-mails.   Market America reserves the right to send you notices about your account even if you opt out of all voluntary e-mail notifications.

5.  Links to Other Sites
We provide links on our Site to other sites.  These sites operate independently of ExploreSupplements.com and Market America and have established their own privacy and security policies. We encourage you to review these policies at any site you visit.

6.  Security
Market America is committed to protecting the privacy of your personal information.  It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of information we collect, and we limit the information we provide to third parties.

When you make a purchase or submit a document on our Site, your transactional information is transmitted in a safe, encrypted format.

7.  Privacy of Children on Our Site
Market America does not knowingly collect or solicit personal information from anyone under the age of 18.  If you are under 18, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or e-mail address. No one under age 18 may provide any personal information to Market America or on the Site.  In the event that we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at privacy@marketamerica.com.

8.  Policy Changes
From time to time, we may use your information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes in our Site. We encourage you to review our Privacy Policy periodically.

9.  Your Consent
By using ExploreSupplements.com facilities including the Site, you consent to the collection and use of your information as detailed in this Privacy Policy.

10. Privacy Policy, Terms of Use, Notices and Revisions
Your use of the Site, and any disputes arising from it, are subject to this Privacy Policy as well as our Terms of Service and all of its dispute resolution provisions including limitation on damages and choice of law. We reserve the right to change our Privacy Policy and our Terms of Service at any time. All changes and clarifications will take effect immediately, upon their posting on this Site. If we make changes, we will post them and will indicate on this policy the new effective date. We encourage you to refer to this policy on an ongoing basis so that you understand our current Privacy Policy.  This Privacy Policy applies to ExploreSupplements.com only.  Any information you provide to ExploreSupplements.com outside of the scope of the Site, including without limitation, through www.marketamerica.com or any other affiliated, owned or operated Web site, at an event, by telephone, mail or e-mail is not covered by this Privacy Policy.

11. Contact Us
We always welcome your questions and feedback. For privacy-related issues, please contact us at privacy@marketamerica.com.

Rev. 08/03/2011